Five app onboarding mistakes to avoid.
Five app onboarding mistakes to avoid.
We've helped build more than 20 products, and the onboarding flows that lose users almost always fail the same way.
Too many questions.
Asking for permissions too early.
No clear outcome.
Too much information.
No quick wins.
Good onboarding doesn't explain everything. It builds confidence. At every step, users silently ask "Can I do this?", and if the answer feels uncertain, they leave.
Want a second look at your onboarding? Book a free discovery call.
#AppOnboarding #UXDesign
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- We helped build over 20 products, and the biggest onboarding mistakes look almost identical.
- First, too many questions.
- Second, asking for permissions too early.
- Third, no clear outcome.
- Fourth, too much information.
- Fifth, no quick wins.
- The best onboarding doesn't explain everything.
- It creates confidence.
- Users should be asking, "Can I do this?"
- And get a positive reply in their head.
- And if the answer feels uncertain, they leave.
- We've spent the past 14 years building products and AI apps people actually use and come back to.
- And if you want us to analyze your product or idea, comment "discovery" for a free discovery call, and we'll reach out.
Having helped build more than 20 products, we see onboarding lose users through the same five mistakes almost every time. The best onboarding builds confidence without explaining everything.
Key points:
Ask fewer questions and give less information.
Do not ask for permissions too early.
Make the outcome clear and give people quick wins.
At each step people ask themselves "Can I do this?" and need to hear a yes in their head. Those who are unsure of the answer leave.
Most useful for teams reviewing their own onboarding flow.
